I design data-driven product experiences for the captive customer.
In my career, I've created experiences for the people who don't get to choose the applications and systems they use everyday, all day: the employee. I improve the internal tools, enterprise platforms, and golden path experiences that determine the workday for the people who depend on them.
Currently, that means creating products tailored to improve the developer's work experience.
Served 3,000+ developers by designing products and resource portals that allowed developers to focus on the work they love doing
Saved 21,000+ developer-hours annually by applying customer research principles to product engagement
Led org-wide survey initiative which led to 12-25% improvements in deep work and build and release drivers across org
Chassis CodeGen
55 microservice components, each needing its own customization form, with new ones shipping continuously. Designing them one at a time would have made me a permanent dependency of the release process. So I designed the application experience and created the form guidance the developers built from — then approved the layouts at sprint review.
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AXA Vantage Agent Portal
A professional portal for insurance advisors managing complex client portfolios — turning dense, regulated financial data into workflows an advisor could use directly with their clientele.
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Rearview Engineering Platform
When servers went down, the company lost thousands per minute. I designed the monitoring tool engineers used to see system health at a glance and act before small failures cascaded — built in direct partnership with the engineers who'd live in it.
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Gathering Data
These are resources I use to gather the data to help me, the dev team, and stakeholders make informed decisions. These templates are for collaborative exercises — you're welcome to use with your design team, developers, and business stakeholders.
Hi! I’m Kevin.
I design experiences that truly improve people’s lives is my professional passion.
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